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Design Notes
  • design notes

Hello

  • Book Shelf
  • Design Considerations
  • Human Centred Design
  • Welcome

service design

  • Gap Model
  • GDS Service Standards
  • What is service design

UX Design

  • Design Heuristics
  • Interviews
  • Workshop Methods & Activities
  • Research Methods
  • What is UX Design

communication

  • Communication Primer
  • How we Learn
  • Human Senses

User Research

Interviews

  • Erika Hall's classic article,"Interviewing Humans" (Links to an external site.)
  • "Open-Ended vs. Closed-Ended Questions in User Research" (Links to an external site.) from the Nielsen Norman Group
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